FAQ

What is a Memory Mate?

Memory Mates are 8×10 prints that include Team/Group and Individual images. Every league/studio has a unique Memory Mate featuring their logo and style.

What if my order is damaged or incorrect?

Contact us with the specific details of the problem. We guarantee orders will be re-printed the Same-Day when we are notified during lab operating hours. Be sure to include Image number, organization and shipping address.

Where is my image number?

It’s directly under your image(s) online and will appear like abc_01234.jpg.

I love my photos. Can I order more?

Images will be available online for a full calendar year from the date of your photo session for purchase. 3 to 5 months after your photo day the images will be moved to archive and are accessible via a $5 access fee.

How long do you keep my photos on file?

All portraits captured by Sunshine Photography are archived and available for purchase. Follow the instructions from the above answer to re-order.